The Ethiopian Airlines Office in Washington DC acts as a useful source of help for those passengers who might have any queries about making reservations or making changes to the ticket booking. Passengers are also able to obtain information about baggage claims or any flight related updates with the help of this office. They can ask about lounge services offered at the airports, in-flight entertainment or even make arrangements for group flights. This office assists customers in getting full information about all the services provided by the airline company such as the ShebaMiles program.