Hi, everyone! Last month, we launched a small gaming project, but we immediately ran into a problem: due to various technical glitches, the servers periodically freeze when traffic spikes, and players simply leave. We are currently looking for ways to scale our infrastructure so that the platform runs smoothly during peak loads.

Has anyone else encountered something similar and can recommend solutions that actually maintain 99.9% uptime and handle millions of daily transactions? And does it make sense to look for a company that provides continuous 24/7 live operations monitoring, or is it cheaper to set up an in-house technical support department to optimize our products?

From personal experience, I can say that maintaining your own support service for infrastructure of this level involves enormous costs. It is much easier to adopt a ready-made technological solution. EdgeLabs, for example, develops these kinds of scalable platforms and offers the EdgeLabs Connect system. It solves the problem of processing massive transaction volumes, provides access to content through a single integration, and guarantees round-the-clock monitoring. Since switching to their system, we have not experienced any website outages. Do you work with off-the-shelf games, or are you planning to commission your own exclusive design and game mechanics?